Aug 2018 20
Aging brings changes. Where you live shouldn’t be one of them.®
Seniors often find that many age-related changes can be navigated independently. Over time, though, their needs may increase so that some form of assistance is needed to help them maintain their daily routines. Most seniors wish to “age in place” - a choice to remain in their place of residence with additional supports. They often prefer to retain familiar surroundings, keep the support of neighborhood friends and places of worship, and avoid unnecessary upheaval. As a result, they choose in-home care services as the best option. When families begin to search for in-home care alternatives, they often face unfamiliar jargon and many companies vying for their trust. Here are some things you should keep in mind to separate the best from the rest:
- Caregiver vetting process: Learn what a provider considers an ideal caregiver. Do they hire college-educated caregivers? Do they screen for English fluency in oral and written communication? Do they have a comprehensive vetting process that includes in-person interviews, reference checks, criminal background checks, credential verification and skills testing? Do they provide a biography of the caregiver prior to service? Are caregivers personally introduced, trained and supervised by a Care Manager?
- Care Management: Learn how quality care is ensured. Does the company assign a Care Manager to every client? How much time does the Care Manager spend providing oversight per month? Is there someone available 24/7 to address concerns and problems? Will my Plan of Care be promptly adjusted as my needs change?
- Home Care and Home Health: Learn what the scope of care is for a provider. Home Care companies provide non-medical care and companionship services only. Dual-licensed home care and home health companies may also provide nursing services. Choosing a dual-licensed provider means that you have a plan to stay home, no matter how complex care may become. What is the scope of care for a particular provider? Does the provider have an RN on staff? Are nursing visits possible for things such as medication management, wound care, and caregiver delegation?
- Client experience: Learn how the company is regarded locally. Read the client feedback provided on the provider’s website and social media sources, as well as other ratings such as the Better Business Bureau for general operational soundness. What is the provider’s success in delivering on what they promise? What will they do if I am not satisfied?
- Customization: Learn how the company will respond to your preferences. Do they offer a full continuum of care choices? Do they offer a free home visit to learn the client’s home environment, daily routines, and care needs? Do they have a plan in place for replacing caregivers who are ill or on vacation? Do they offer hourly, overnight, live-in, weekend and holiday shifts?
Husky Senior Care was founded in 2009 to be a strong ally for seniors who want to stay home. Our model was designed to appeal to discerning seniors and their families who demand superior service and outcomes. Serving Snohomish, King and Pierce counties, our caregivers and staff are ready to provide a quality home care experience that meets all the above criteria. To learn more about Husky Senior Care, visit our website at www.huskyseniorcare.com or call 206-599-9990. “Aging brings changes; where you live shouldn’t be one of them.”®